By using our services and providing your consent in accordance with this declaration, you confirm that you are 14-years or above and are able to give valid consent, or you have provided us with a valid declaration of consent from your legal guardian or solicitors.
Your personal data, particularly your
are required for our services. In particular, these include bookings pertaining to travel, guides, restaurants, rental vehicles, transfers, registries, insurance, events, tours, accreditation, vouchers – including customer system, invoicing and checking thereof (B2B, B2C, FIT) – tickets. For these purposes, this data is saved, processed and, if needed, transferred to third parties. We do not use profiling methods or make automated decisions. The legal foundations for these data processing procedures are
The length for which the data is saved is calculated in accordance with the length of our business relationship, the declarations of consent, as provided by yourself, as well as the statutory requirements to preserve records and legal obligations, which apply to our business. In case of regular business and in the interest of optimum client services, we must stress that we are committed to knowing your previously submitted customer wishes so well, that we can provide lasting and on-going customer satisfaction.
In consideration of permissible purposes, your personal data may be passed on to company-internal processors, who have committed to complying with the valid data protection standards, or to third parties, who have been contacted to provide your requested services. Should it not be possible to comply with European data protection standards – for instance because in specific cases standard contractual clauses, arrangements or certifications can’t be guaranteed – then we will notify you in a timely manner, and will obtain the necessary permission from you.
The use of our website is usually possible without providing any personal information. But your access data is automatically captured and saved when you access our webpage. This access data can include which webpage you accessed, any viewed documents, date and time of access, IP address of the user, data of the pc used for access, particularly the browser and operating system as well as data size and the successful access notification, in particular. We use this access data for internal statistical purposes to guarantee the reliability of our presence and improve it. The access data will be used for evidence preservation in case of suspicion of illegal activity.
By entering your personal data into one of our contact forms, you acknowledge that it is saved and processed by us for the duration of this concrete enquiry. This applies to the enquiries you submit via our enquiry-form, the booking-form and emails in particular. We need this data to process your enquiry and also save your IP address, in these cases, for evidence preservation. The data is saved provided it is required to aid with potential supplementary or follow-up questions by you or us.
The legal basis for this data processing is your declaration of consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal requirements of any kind and Art. 96 TKG.
The provider of our webhost collects and stores information in an automated fashion in so-called server log files that your browser transmits to us automatically. The legal basis for this data processing is our legitimate interests and legal requirements of any kind and Art. 96 TKG. The following information is collected: Your visited pages, Referrer URL, Time of the server request, Browser type and version, Operating system of your device, Hostname and IP-adress of the accessing device.
These data will not be combined with data from other sources. Technical data may be used for statistical and analysis purposes and also for security reasons. The server log files will be stored for 30 days and automatically deleted afterwards. If this data must be revoked for legal reasons of proof, they are excluded from the deletion until the incident has been finally clarified.
Actively deactivating cookies may impact the appearance of our webpage for you. You can also prevent cookies from being saved via the appropriate settings in your browser. However, if these settings are activated then we would like to make you aware that you may not be able to access all features of our website.
You can stop the data, which has been created by the cookie with regard to your use of the webpage (incl. IP address), from being transferred to Google, by downloading and installing the browser-plugin. The plug-in is only available for certain browser programmes, however. Here you can find more information about the data which is used by Google Inc.
We also use third party content on our website, in order to curate the most informative and comfortable web experience for you. This includes the Google routeplanner and Youtube. Due to technical reasons, these third party providers will receive your IP address. We have no control over the use of this data by the third party providers. In these instances, we refer to the privacy statements of the relevant provider.
We have implemented organisational and technical protective measures in places which we continually evaluate and adapt where necessary, to protect your personal data which is saved and processed by us.
We reserve the right to change this privacy statement at any time to adapt to new developments. The new version is valid from date of publication on our website. The current version of the privacy statement can be viewed at any time on our website.
You can request access to your personal data, saved by us, at any time and free of charge. As the person concerned, you have a right to retraction, information, deletion, correction and restriction of your personal data, provided we are not bound by a statutory requirement